Tag Archives: Documents and Records Management

Why Connecting Silos With Better IM Architecture Is Important

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If you work in an oil and gas company, then you are familiar with the functional divides. We are all familiar with the jokes about geologists vs. engineers. We laugh and even create our own. But jokes aside, oil and gas companies operate in silos and with reason.

But while organizational silos may be necessary to excel and maintain standards of excellence, collaboration and connection across the silos are crucial for survival.

For an energy company to produce hydrocarbons from an asset, it needs all the departments to work together (geoscience, engineering, finance, land, supply chain …etc.). This requires sharing of detailed information and collaborating beyond meeting rooms and email attachments. But the reality in many oil and gas companies today is different, functional silos extend to information silos.

Connected Silos Are Good. Isolated Silos Are Bad

In an attempt to connect silos, “Asset Teams” or “Matrix” organizations are formed and incentive plans are carefully crafted to share goals between functions. These are great strides, but no matter the organizational structure, or the incentive provided, miscommunications, delays, and poor information hand-over are still common place. Until we solve the problem of seamless information sharing, the gap between functional departments will persist; because we are human and we rationalize our decisions differently.  This is where technology and automation (if architected correctly) can play a role in closing the gap between the silos.

Asset team members and supporting business staff have an obligation to share information not only through meetings and email attachments but through organizing and indexing asset files throughout the life of the asset. Fit-for-Purpose IM architecture has a stratigic role to play in closing the gap between the functional silos.  

Connecting Functional Silos With IM Takes Vision & Organizational Commitment 

Advancements in IM (Information Management) and BPMS (Business Process Management Systems) can easily close a big part of the remaining gap. But many companies have not been successful in doing so, despite significant investments in data and process projects. There can be many reasons for this, I share with you two of the most common pitfalls I come across:

  • Silo IM projects or systems –  Architecting and working on IM projects within one function without regard to impact on other departments. I have seen millions of dollars spent to solve isolated geoscience data needs, without accounting for impact on engineering and land departments. Or spent on Exploration IM projects without regard to Appraisal and Development phases of the asset. Quite often, organizations do not take the time to look at the end-to-end processes and its impact on company’s goals. As a result, millions of dollars are spent on IM projects without bringing the silos any closer.  Connecting silos through an IM architecture requires a global vision.
  • Lack of commitment to enterprise standards – If each department defines and collects information according to their own needs without regard of the company’s needs, it is up to other departments to translate and reformat. This often means rework and repetitive verification whenever information reaches a new departmental ‘checkpoint’.

The above pitfalls can be mitigated by recognizing the information dependencies and commonalities between departments then architecting global solutions based on accepted standards and strong technology. It takes a solid vision and commitment.

For a free consultation on how to connect silos effectively, please schedule your appointment with a Certis consultant. Email us at info@certisinc.com or call us on 281-377-5523.

Better Capital Allocation With A Rear-View Mirror – Look Back

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In front of you are two choices: Tie up $100 million with low return or over spend by $50 million with no reliable return. Which option do you choose? Neither is acceptable.

“It seemed we were either tying up cash and missing on other opportunities, or overspending where we should not have in the first place,” said a former officer of a US independent. “We heard great stories at presentations from engineers and geoscientists as they were painting the picture to executives to fund their programs. But at the end of the year, the growth was never where we had expected it to be.”

Passing by poor investments through better allocation of capital greatly enhances company performance. To achieve this, executives needed a system to look back and evaluate what each asset team had predicted compared to the actual performance of the asset. They needed a look-back system where hindsight is always 20/20.

A look-back system is beneficial not only for better capital allocation, but also to identify and understand the reasons for low or high performance of an investment.

Implementing a look-back system is data intensive. The data needed, however, typically has already been collected and stored as part of everyday operations. For example most companies have an AFE system that captures predicted economics of well projects. All companies keep system(s) to capture production volumes and accounting data for both revenue and costs.  Data for evaluating an investment after-the-fact is already available – for the most part.  The reason executives did not have a look-back system was buried in their processes. In how each asset’s economic returns are calculated and allocated.

Here are few tips to consider when implementing a look-back system for an oil and gas company:

  • Start with the end. Identify the performance indicators (KPI) required to measure assets’ performance.
  • Standardize how economics are prepared by each asset team. Only then will you be able to compare apples to apples.
  • Allocate costs and revenue back to each well. Granularity matters and is key. With granularity, mistakes of lumping costs under a wrong category can be avoided and easily rectified.
  • Missing information for the KPI’s? Introduce processes to capture and enter data in company’s systems (historically this information may be in presentation slides and personal spreadsheets).
  • If well information is scattered across systems, data integration will be needed. Well, AFE, Production, Reserves, and Accounting data will need to be correlated.
  • Automate the generation of information to executives. Engineers and geoscientist should not have to prepare reports at the end of each month or quarter to management. Their time is FAR better spent making money and assets work harder for their investors.
  • Know it is a change to the culture. Leadership support must be behind the initiative and well communicated throughout the stake holders.

“Once we implemented a look-back system, we funded successful teams more and reduced the budget from under performing assets, then we utilized the freed money to grow. We were a better company all around” – Former Officer of a Large Independent.

Cut Search Time for Critical Documents from Days to Seconds. It is Time to Stop Digging in Folder Structures

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It wasn’t long ago when geoscientists and petroleum engineers at one renowned oil company might spend days searching for documents.  “Searching” meant digging through folders (as many as 1500 of them!!), and discerning whether a “found” file was an official report or only an earlier draft.  To give you an idea, some critical HSE documents were buried as deeply as within the 13th   sub-folder (and then the correct version had to be selected!!)

Obviously in this situation emergency and critical decision cycle times were lengthened by the difficulty of finding the “buried” technical documents. The average time to locate and validate the accuracy of a document was calculated at 3 days.

When Certis arrived, the company’s folder system looked like an episode of “Hoarders”. The hoarder believes there is an organized system to his “madness”, but nobody else in the home can quite figure it out. Over the years, over 2,000,000 documents had been amassed at this location, and that total was growing fast. As engineers and geoscientists floated in and out, the system fell victim to hundreds of interpretations. Unlike the hoarder’s goods, these documents contained vital information that accumulated years of studies and billions of dollars of data acquisitions. Years of knowledge, buried, literally.

In today’s competitive and fast pace operations in our Oil and Gas industry, data is accumulating faster than ever and decisions must be made faster than ever by petro-professionals that are already overextended.  Compounded with the fact that a large portion of the knowledge is within a workforce that may soon retire means that Oil and Gas companies that want to stay exceptional and competitive cannot afford to waste petro-professionals time hunting for critical records.

So, how do you get to a point where your organization can locate the right document instantly?  We believe it is all about Processes, Technology and People put in place (a cliché but so true)

When Certis completed this project, the technical community could locate their documents within few seconds using “google-like” search. More importantly they were (and are now) able to locate the “latest” version and trust it. The solution had to address 3 elements, people, processes and technology.

The final solution meant collapsing folders from 2000 down to 150, using a DRM system without burdening the technical community and implementing complete processes with a service element that ensured sustainability.

Centralized, standardized and institutionalized systems and processes were configured to take full advantage of the taxonomy and DRM systems. Once the ease of use and the value were demonstrated to the people, buy-in was easy to get.

Technology advances faster than our ability to keep up. This is especially true when working with professionals whose focus is (and should be!) on their projects, not on data management. We had to break the fear of change by proving there is a better way to work that increases efficiency and makes employee’s lives easier.

Legacy Documents, what do you do with them?

Because solving operational issues at the field requires access to complete historical information, exhuming technical legacy documents, physical or electronic, from their buried locations was the next task.

On this project the work involved prioritizing, locating, removing duplicates, clustering, and tagging files with standard meta-data. With a huge number of files accumulated in network drives and library rooms, a company must keep an eye on “cost/ benefit” ratio. How to prioritize and how to tag technical files become two key success factors to designing a cost-effective migration project.

This topic can go on and on since there were so many details that made this project successful. But that may be for another post.

Read more about Certis and about our oil and gas DRM services http://ow.ly/oRQ5f